Bill Dickinson

A Unique Place in Disney's Lineup: The Swan and Dolphin Resorts

Located on Walt Disney World property, nestled between Epcot and Disney’s Hollywood Studios, the Walt Disney World Swan and Dolphin Resorts have a unique designation: they’re “on property” but aren’t classified as traditional Disney-operated hotels. Managed by Marriott, these sister resorts blend luxurious amenities with proximity to Disney’s parks, while remaining distinctly separate in management and perks. In this sense, the Swan and Dolphin offer a hybrid experience, allowing guests to stay close to Disney’s magic without being fully under the Disney brand umbrella.

The Swan and Dolphin Resorts are recognizable for their striking architecture—towering dolphin and swan sculptures that make them stand out among the resorts on Disney property. While not Disney-owned, they’re adjacent to Disney’s Yacht and Beach Club Resorts and are connected to the BoardWalk area, creating easy access to numerous Disney amenities. This means guests at the Swan and Dolphin can experience a level of convenience akin to Disney resort guests, with some limitations on perks and exclusive experiences.

Interested in staying at the Swan? Click here to book your stay!

On-Property Location, Off-Property Feel

When it comes to lodging at Walt Disney World, the Swan and Dolphin sit in a unique category. Although they’re located on Disney property and within walking distance to two of Disney’s major theme parks, they aren’t categorized as true Disney-owned resorts. Disney-owned properties include the deluxe resorts (such as Disney’s Grand Floridian Resort & Spa), moderate resorts (like Disney’s Caribbean Beach Resort), and value resorts (like Disney’s Pop Century Resort), all of which are officially managed and operated by Disney. The Swan and Dolphin, however, are owned by Tishman Hotel Corporation and managed by Marriott, which creates a distinct experience for guests.

Because the Swan and Dolphin aren’t technically Disney-owned, they fall outside of the tiered system that Disney uses to categorize its hotels. Instead, these resorts offer a luxury experience through Marriott’s Bonvoy network, making them popular with travelers who are part of Marriott’s loyalty program. This arrangement appeals to visitors who might want a more “hotel-like” experience, blending the magic of Disney with the familiarity of Marriott’s service standards.

The Perks of Staying at the Swan and Dolphin

While the Swan and Dolphin may not be Disney-owned, they do offer several perks that make them comparable to the true Disney resorts. Here are some key benefits of staying at these unique hotels:

  1. Location and Proximity to Parks
    One of the biggest advantages of the Swan and Dolphin is their location. Guests are within walking distance of Epcot and Disney’s Hollywood Studios, which is a considerable advantage. For Epcot, guests can use the International Gateway entrance, a quieter and more scenic entry point, which is especially convenient during events like Epcot’s festivals. Additionally, the hotels provide boat transportation to both Epcot and Hollywood Studios, adding another layer of convenience.

  2. Early Theme Park Entry
    Guests at the Swan and Dolphin qualify for Early Theme Park Entry, a benefit traditionally reserved for Disney resort guests. This perk allows guests to enter any of the four Disney parks 30 minutes before they open to the general public, giving them a head start on popular attractions. For families eager to experience marquee rides like Space Mountain or Avatar Flight of Passage, this early access can be a huge time saver.

  3. Access to Extended Evening Hours
    One of the perks that make the Swan and Dolphin attractive to those looking for a Disney-like experience is that these resorts are included in Disney’s Extended Evening Hours benefit. Reserved for Disney deluxe resort guests, this perk grants guests extra time in the parks after closing, usually at Epcot and Magic Kingdom, on select nights. Extended Evening Hours are a significant advantage for guests who prefer a more relaxed pace or want to avoid daytime crowds.

  4. Convenience to Dining and Entertainment
    Another highlight of the Swan and Dolphin is their proximity to Disney’s BoardWalk, a vibrant area with restaurants, shops, and entertainment options, easily accessible by foot. Guests also have access to the array of dining options within the Swan and Dolphin themselves, including several award-winning restaurants like Shula’s Steak House, Todd English’s bluezoo, and Il Mulino. For those interested in enjoying high-quality dining without traveling far, the Swan and Dolphin’s culinary offerings are a major benefit.

  5. Marriott Bonvoy Loyalty Program Benefits
    As Marriott-managed properties, the Swan and Dolphin are part of the Marriott Bonvoy program, which allows members to earn and redeem points for stays. This benefit doesn’t exist with Disney-owned properties, making these resorts a strong choice for frequent travelers looking to make use of their Marriott points. For business travelers or frequent Disney-goers, the ability to earn points and enjoy loyalty perks can be a big plus.

  6. Refined Amenities and Resort Features
    The Swan and Dolphin both offer luxurious amenities, including expansive pools, a Mandara Spa, fitness centers, and recreational options like basketball courts and mini-golf. The Dolphin’s pool complex is particularly notable, featuring a large grotto-style pool, a beach area, and cabanas. These resort-style amenities provide guests with opportunities to relax outside of the parks, offering a more traditional hotel-resort experience than many Disney-owned hotels.

Interested in staying at the Dolphin? Click here to book your stay!

Limitations and Differences from Disney-Owned Resorts

Despite their many perks, the Swan and Dolphin also have notable limitations compared to Disney-owned hotels:

  1. No Disney Dining Plan
    Disney’s Dining Plan has historically been a popular choice for families who want to manage their vacation food budget ahead of time. However, this plan isn’t available to Swan and Dolphin guests, which may be a drawback for those who like the convenience and savings the Dining Plan can offer.

  2. No MagicBands with Stay
    Disney’s MagicBands are a hallmark of the on-property experience, acting as both room keys and park tickets, while also allowing guests to make purchases. MagicBands aren’t provided for free with a Swan or Dolphin stay, though they can be purchased and linked to tickets separately. This might slightly reduce the convenience factor, especially for first-time visitors who aren’t used to the system.

  3. Theming and Immersive Disney Décor
    One of the main draws of a Disney-owned resort is the themed environment, which extends the magic from the parks to the hotel itself. While the Swan and Dolphin feature elegant and contemporary designs, they lack the same immersive Disney theming that’s present at other resorts like Disney’s Polynesian Village or Animal Kingdom Lodge. For families looking to extend their Disney experience 24/7, this might be a notable shortfall.

  4. No Complimentary Airport Transfers
    Disney once offered complimentary transportation between Orlando International Airport and its resorts with Disney’s Magical Express, a service that’s now discontinued. For Swan and Dolphin guests, transportation options to and from the airport are entirely self-arranged, adding a layer of planning for those arriving by air.

  5. Different Approach to Customer Service
    While the Swan and Dolphin are known for high-quality service, their customer experience is Marriott-driven, not Disney-driven. This difference means that guests might experience different policies, responses, and booking procedures than at Disney-owned hotels. Some guests accustomed to Disney’s specific brand of customer service might notice this distinction.

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Conclusion: A Hybrid Disney Hotel Experience

For visitors who prioritize location, luxury, and Marriott loyalty perks, the Swan and Dolphin Resorts offer a compelling choice. Guests can enjoy easy access to Disney parks, early entry, and extended evening hours, blending some of the perks of a Disney hotel with the standards of a Marriott property. However, the experience is distinct from a traditional Disney resort stay, as Swan and Dolphin guests forgo the immersive theming, MagicBand integration, and some of the convenience features of true on-property hotels.

Ultimately, the Swan and Dolphin represent a balanced option, offering a bit of Disney magic without going “all-in” on the Disney experience. Whether they’re right for you depends on whether you prioritize the classic Disney resort experience or prefer a luxurious, well-located hotel with the additional benefits of Marriott membership.

Want to learn more about the Swan or Dolphin? Click here to learn more and book your next adventure today!